Managing calls and communication is one of the biggest challenges in real estate investing. Whether you’re dealing with tenants, contractors, or motivated sellers, having a reliable phone system can make or break your ability to scale and stay organized. Many investors start by using their personal cell phones, but as their business grows, this approach quickly becomes unsustainable. In this video, I break down my experience using OpenPhone, a virtual phone system designed for business owners and teams. I’ll walk you through its features, how it helps me separate business from personal life, and whether it’s the right tool for your investing journey. If you’re looking for a way to streamline communication, delegate calls, and grow your portfolio without being tied to your phone 24/7, you’ll want to watch this.
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Managing calls and communication is a big part of real estate investing. If you’re in this business, you’re probably handling calls from tenants, contractors, real estate agents, or leads. You need a reliable phone system to keep things running smoothly.
Today, I’m reviewing OpenPhone and whether it’s the best option for real estate investors. I’ll share my experience using it, the pros and cons, and how it compares to other systems. If you decide OpenPhone is the right fit, I have a 20% off discount for your first three months—check the link in the description.
So why am I talking about a phone system for real estate investors? Many people start off using their personal cell phones, but as you grow and scale, this causes problems. Keeping your personal and business communications separate is essential, especially if you plan to bring in a virtual assistant or team member.
The common misconception is that having a business phone number means you need to carry another phone or deal with a complicated, corporate phone system. That’s not true. I’ve been using OpenPhone to keep my investing business separate from my personal life, and it’s been a game-changer.
More investors are looking for simple, scalable phone systems that allow team members to answer and respond to calls seamlessly. OpenPhone is one solution that makes this possible.
If this is new to you, let’s talk about how OpenPhone works. OpenPhone is a virtual phone number that you can register online. You don’t need a second physical phone—just install the OpenPhone app on your existing device or access it through a web browser. This means I can answer calls and texts from my phone or my computer, making it much easier to manage messages and respond quickly.
One of the biggest advantages is call routing and voicemail transcriptions. OpenPhone includes features that typical personal numbers don’t offer, like automated voicemail transcriptions, team call sharing, and smart call routing.
Another feature I love is how well OpenPhone works for teams. I used to use Google Voice, but it didn’t allow multiple users to share the same number. OpenPhone solves that problem. I have a property management number, and both my virtual assistant and I can access and respond to calls from the same number—without needing to hand off a physical phone.
It’s also affordable. Plans start at $15 per user per month, which is much lower than traditional business phone plans. For real estate investors, this is a cost-effective solution to keep communication streamlined without overspending.
Now let’s talk about specific use cases for real estate investors. If you’re a rental property owner, OpenPhone keeps your private number private. Tenants and service providers only have access to your business number, and you can easily hand off calls to an assistant when needed.
You can also automate responses to frequently asked questions, like due dates or maintenance requests. Plus, there’s an emergency call forwarding feature that allows urgent calls to be rerouted when you’re unavailable.
For those who generate off-market leads, OpenPhone makes it easy to track marketing performance. You can set up multiple numbers for different lead sources—like bandit signs, postcards, or online ads—so you know exactly where each lead is coming from.
Another great feature is call recording and transcriptions. If you miss a call, OpenPhone automatically transcribes the voicemail, making it easier to review and respond. It can also integrate with CRM systems through Zapier, allowing you to automate follow-ups.
As you grow and scale your business, managing team communication becomes even more important. OpenPhone makes it easy to assign phone numbers to virtual assistants or other team members. They can handle calls while you focus on high-level tasks.
All call logs and message histories are stored in OpenPhone, so you can monitor conversations and ensure your team is following the right processes. If you ever need to reassign numbers, it’s as simple as a few clicks in the dashboard.
There are a lot of pros to OpenPhone. It’s easy to set up and use—no special hardware or IT knowledge required. Just download the app and start using it. It’s also affordable, at $15 per user per month, making it one of the most cost-effective solutions for real estate investors. OpenPhone is scalable, meaning it grows with your business, whether you’re a solo investor or managing a team. It helps separate your business and personal communication without needing an extra phone, and it allows seamless collaboration by letting multiple users share the same phone number.
There are a few cons as well. If you need an advanced call center system, OpenPhone may not have all the analytics and reporting features you want. CRM integration isn’t universal, so if you rely on a specific CRM for texting or call tracking, check compatibility first. Customer support is mostly online—there’s no 24/7 phone support, which could be a drawback for some users.
OpenPhone is best for real estate investors, landlords, wholesalers, and agents who want a simple, professional phone system without spending a fortune. If you’re working with a virtual assistant or team member, it’s an excellent solution for seamless communication.
However, if you’re a buy-and-hold investor who doesn’t handle many calls, you probably don’t need a phone system at all.
If OpenPhone sounds like the right fit for your business, don’t forget to use my link in the description to get 20% off your first three months.
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